STORE POLICY
Welcome to Canadian Royal Realm. To ensure a seamless shopping experience, please review our store policies below:
1. Shipping
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Domestic Shipping: We offer fast and reliable shipping across Canada. Orders over $100 qualify for free standard shipping. For orders under $100, shipping rates will be calculated at checkout.
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Processing Time: Orders are typically processed within 1-3 business days days for 80% orders. Shipping times may vary based on your location and selected shipping method.
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International Shipping: we do offer international shipping.
2. Returns and Exchanges
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Return Policy: We accept returns within 30 days of delivery for a full refund. Items must be unused, unworn, and in their original packaging with all tags attached.
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Exchange Policy: If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.
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Return Process: To initiate a return, please contact our customer service team at [Customer Service Email]. We will provide you with a return authorization and instructions.
3. Payment Methods
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We accept major credit cards, including Visa, MasterCard, and American Express. We also accept payments via PayPal.
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All transactions are secure and encrypted to ensure your personal and payment information is protected.
4. Privacy Policy
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We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy for details on how we collect, use, and safeguard your data.
5. Customer Service
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Our customer service team is here to assist you with any questions or concerns. You can reach us at Email: modernroyalrealm@gmail.com
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Our business hours are Monday to Friday, 9 AM to 5 PM (EST).
6. Product Availability
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We strive to keep our inventory updated, but occasionally an item may be out of stock. If this happens, we will notify you promptly and offer alternatives or a refund.
7. Pricing and Promotions
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All prices are listed in Canadian dollars (CAD). We reserve the right to change prices and promotions at any time without prior notice.
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Discounts and promotional codes must be applied at the time of purchase and cannot be retroactively applied to previous orders.
8. Terms of Use
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By using our website, you agree to our Terms of Use, which govern your access to and use of our online store. Please review these terms carefully.
Thank you for choosing Canadian Royal Realm. We value your business and are committed to providing you with high-quality fashion and exceptional service. If you have any questions or need further assistance, please don't hesitate to contact us.
Sincerely,
The Canadian Royal Realm Team
Payment Methods
Credit / Debit Cards
PAYPAL
Offline Payments